There is information everywhere today and access to it relies on a seamless discovery process that offers all appropriate options to the unassisted information seeker. The journey between discovery and delivery is accomplished with a variety of differing technologies and processes, many of which depend on a reliable and accurate knowledge base of coverage information. As demands on these technologies change and expand, NISO supports a variety of efforts to strengthen and improve them.This forum will explore new and innovative ways to meet users needs and expectations. Among the topics that will be discussed are: OpenURL knowledgebase quality, improving single sign-on authentication, using DOIs in repository applications, Integrating usage data into search, and delivering content in the networked world.